Sydney for All

World Leisure Organisation
Publication Type:
The World Leisure International Innovation Prize-Winning Projects 2006-2012, 2013, 1st, pp. 97 - 103
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Sydney for All is the outcome of a visitor accessibility and destination managen1ent project that sought to create accessible destination experiences for those with access needs, People with access needs arc part of all tourism markets including seniors and people with disabilities who have been defined as the "accessible tourism market." It is recognized in the literature that signiflcant barriers constrain the tourism experiences of this group. 'l1,e overall approach to developing accessible destination experiences was based on the experience economy and a geographic hierarchy of accessible attractions that sought to provide the market with a "sense of place:' For the accessible destination experiences, a template was developed to address these conceptual ideas, Although the project's basis can be found in the relevant building codes and Australian standards for access and mobility, this project sets itself apart by focusing on accessible destination experiences rather than the individual facilitators of access, Quite simply, what arc the accessible destination experiences that are quintessentially Sydney? The methodology was informed by universal deSign, the experience economy, and the geographies of disability, which sought to understand how people experienced space and place, 'Ille preliminary work involved access/management information systen1 reviews of stakeholders within the precinct area) in-depth interviews with key informants, review of other potential experience providers discovered by the interviews, and further snowballed interviews, Upon completion, a list of possible experiences was identified that haclthe potential to provide tourists with disabilities a sense of the Sydney experience, '1l1C experiences were then access audited and ohserved, and participants were observed to validate their selection,
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