A Methodology for Testing Accessible Accommodation Information Provision Formats

Darcy, SA

A Methodology for Testing Accessible Accommodation Information Provision Formats

Darcy, SA

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Publisher:: University of Technology, Sydney.
Publication Type:: Conference Proceeding
Citation:: CAUTHE: Proceedings of the 17th Annual Conference, 2007, pp. 1 - 18
Issue Date:: 2007-01

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Field	Value	Language
dc.contributor.author	Darcy, SA https://orcid.org/0000-0002-5394-2566	en_US
dc.contributor.editor	McDonnell, I	en_US
dc.contributor.editor	Grabowski, S	en_US
dc.contributor.editor	March, R	en_US
dc.date	2007-02-11	en_US
dc.date.issued	2007-01	en_US
dc.identifier.citation	CAUTHE: Proceedings of the 17th Annual Conference, 2007, pp. 1 - 18	en_US
dc.identifier.isbn	978-0-646-46998-0	en_US
dc.identifier.uri	http://hdl.handle.net/10453/2920
dc.description.abstract	The combined effects of the increased ageing of the population, the relationship between ageing and disability rates and the proportion of the population who have a disability have significant implications for global tourism. Numerous studies have identified that the foundation of any tourism experience for people with mobility disabilities is locating appropriate accommodation. Such studies have identified serious issues with the way that accommodation information is documented, promoted and marketed by the accommodation sector. Other studies have identified that there is a considerable difference between the accommodation sectorâs understanding of access and that of people with disabilities. This research seeks to understand the 'discourse of accessâ between the demand and supply of accessible accommodation. To this point in time, no research has sought to assess the preferred accessible accommodation information formats for this group. This exploratory study presents a methodology for market testing four information formats for the mobility dimension of accessible accommodation. The information formats are based on current practice and proposed information formats. They are: AAA Tourism access icons; Spinal Cord Injury Australiaâs representation of AS1428; floorplan representation; and virtual tours/OSSATE. It is believed that the outcomes of this methodology will provide a suitable foundation for including access considerations as part of the broader Australian Tourism Data Warehouse; developing a business case for this class of accommodation through improved occupancy rates; and satisfaction with the presented information formats.	en_US
dc.publisher	University of Technology, Sydney.	en_US
dc.relation.ispartof	CAUTHE: Proceedings of the 17th Annual Conference	en_US
dc.relation.ispartof	Council for Australian University Tourism and Hospitality Education annual conference	en_US
dc.title	A Methodology for Testing Accessible Accommodation Information Provision Formats	en_US
dc.type	Conference Proceeding
utslib.location	Lindfield	en_US
utslib.location.activity	Manly, NSW Australia	en_US
utslib.for	150603 Tourism Management	en_US
utslib.for	150404 Sport and Leisure Management	en_US
utslib.for	1503 Business and Management	en_US
dc.location.activity	Manly, NSW Australia	en_US
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/e-Press
pubs.organisational-group	/University of Technology Sydney/Faculty of Business
pubs.organisational-group	/University of Technology Sydney/Faculty of Business/Management Discipline
utslib.copyright.status	open_access
pubs.consider-herdc	true	en_US
pubs.place-of-publication	Lindfield	en_US
pubs.start-date	2007-02-11	en_US

Abstract:

The combined effects of the increased ageing of the population, the relationship between ageing and disability rates and the proportion of the population who have a disability have significant implications for global tourism. Numerous studies have identified that the foundation of any tourism experience for people with mobility disabilities is locating appropriate accommodation. Such studies have identified serious issues with the way that accommodation information is documented, promoted and marketed by the accommodation sector. Other studies have identified that there is a considerable difference between the accommodation sectorâs understanding of access and that of people with disabilities. This research seeks to understand the 'discourse of accessâ between the demand and supply of accessible accommodation. To this point in time, no research has sought to assess the preferred accessible accommodation information formats for this group. This exploratory study presents a methodology for market testing four information formats for the mobility dimension of accessible accommodation. The information formats are based on current practice and proposed information formats. They are: AAA Tourism access icons; Spinal Cord Injury Australiaâs representation of AS1428; floorplan representation; and virtual tours/OSSATE. It is believed that the outcomes of this methodology will provide a suitable foundation for including access considerations as part of the broader Australian Tourism Data Warehouse; developing a business case for this class of accommodation through improved occupancy rates; and satisfaction with the presented information formats.

Please use this identifier to cite or link to this item:

http://hdl.handle.net/10453/2920