Investigating the 'crisis': Production workers' literacy and numeracy practices

National Centre for Vocational Education Research
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2013, pp. 1 - 43
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Results from the Adult Literacy and Life Skills Survey conducted by the Australian Bureau of Statistics have been used to suggest there is a crisis in the literacy and numeracy skills of Australian adults. This study challenges this current view by looking at the issue from a worker's perspective. Production workers, together with their managers and trainers, from three manufacturing companies were interviewed and observed. Little evidence of a direct link between increasing literacy and numeracy skills of workers and improved productivity was found.
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