Promoting critical thinking in virtual teams: A dialogic approach

Publication Type:
Chapter
Citation:
Collaborative Communication Processes and Decision Making in Organizations, 2013, pp. 201 - 215
Issue Date:
2013-08-31
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© 2014 by IGI Global. All rights reserved. Effective decision-making in a virtual environment is becoming increasingly important as more and more organizations introduce virtual teams into their global businesses. Critical thinking is a reflective practice that has been suggested to enhance the quality of group decision-making in organizations (Natale & Ricci, 2006). However, little is known about the value of critical thinking in a virtual team environment and the ways in which it can be promoted. This chapter provides a conceptual model of informed decision-making based on critical thinking. It further outlines how critical thinking can be promoted in virtual teams through an active shift towards a dialogic learning culture, constituted by collaborative communication behaviors, authentic leadership, and the use of social Information and Communication Technologies (ICTs).
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