Designing Research to Understand Knowledge
- BI Norwegian Business School
- Publication Type:
- Conference Proceeding
- IRNOP 2013: Innovative Aproaches in Project Management Research 11th edition, 2013, pp. 1 - 14
- Issue Date:
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This paper will present an action research study that investigated how project managers in Australia acquired and exchanged knowledge. Literature covering knowledge acquisition, knowledge exchange, the knowledge environment, and knowledge drivers, laid the foundations for the research, which included interviews and in situ observations. The collection of data occurred through four sequential `interventions with six project managers during three action research cycles. The cycles examined the existing situation; the implementation of a change, and the evaluation of implementing that change. In addition, three `spin off cycles were utilised to validate the research approach with an external reference group. The data indicated that the project managers acquired their knowledge through practical experiences which were integrated with their formal training in an informal way. The exchange of knowledge appeared to be predominantly impersonal and formal, and the project managers valued tasks more so than relationships when managing projects.
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