Improving wellbeing for victims of crime

Publication Type:
Conference Proceeding
Citation:
Proceedings of the International Conference on Engineering Design, ICED, 2015, 1 (DS 80-01), pp. 381 - 390
Issue Date:
2015-01-01
Metrics:
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Being the victim of a crime constitutes a profound and lasting trauma for individuals and their communities. Depending on the circumstances of their victimisation, crime victims have little choice but to live with painful feelings, memories and ongoing physical and emotional experiences that can make wellbeing difficult to achieve. Additionally, victims of crime continue to report that their experiences of, and interactions with criminal justice systems in the pursuit of justice and recovery has not restored agency or dignity, and instead add to their feelings of powerlessness, anonymity and trauma. For governments, the policy challenge is how the criminal justice system can play an active role in helping victims regain wellbeing, and particularly of agency and control in their lives. This paper offers a case study of a project undertaken by the criminal justice system in (anonymised), using a human centred design approach to create design directions that will better meet victims' needs. The paper will present the workshop methodology and outline the policy directions that resulted.
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