Home alone: The role of technology in telecommuting

Baker, E; Avery, GC; Crawford, J

Home alone: The role of technology in telecommuting

Baker, E Avery, GC Crawford, J

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Publication Type:: Journal Article
Citation:: Information Resources Management Journal, 2006, 19 (4), pp. 1 - 22
Issue Date:: 2006-01-01

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Field	Value	Language
dc.contributor.author	Baker, E	en_US
dc.contributor.author	Avery, GC	en_US
dc.contributor.author	Crawford, J	en_US
dc.date.issued	2006-01-01	en_US
dc.identifier.citation	Information Resources Management Journal, 2006, 19 (4), pp. 1 - 22	en_US
dc.identifier.issn	1040-1628	en_US
dc.identifier.uri	http://hdl.handle.net/10453/4103
dc.description.abstract	While technology enables home-based telecommuting (HBT), it also has been blamed for its slow growth. Thus, technology both may facilitate and hinder HBT. In order to clarify the role that technology currently plays when employees HBT, this study investigated the relationship between different forms of organizational support (classified as technology-related, somewhat technology-related, andnontechnological) and employees 'reactions to HBT. Dependent variables included satisfaction, perceived productivity, and number of days/weeks spent HBT. Respondents were 50 full-time employees from 20 organizations. Two technology-related support variables and manager's trust (a nontechnological support) had a broad impact on employees 'reactions to HBT. So, technology plays a crucial role and, thus, could be a major factor in HBT's slow growth, but HBT is better understood within a multi-factor rather than a single-factor framework. Results also indicate that organizations should emphasize providing IT support and appropriate technology for telecommuters as well as HBT-related training for nontelecommuting coworkers and managers. Copyright © 2006, Idea Group Inc.	en_US
dc.relation.ispartof	Information Resources Management Journal	en_US
dc.relation.isbasedon	10.4018/irmj.2006100101	en_US
dc.subject.classification	Information Systems	en_US
dc.title	Home alone: The role of technology in telecommuting	en_US
dc.type	Journal Article
utslib.citation.volume	4	en_US
utslib.citation.volume	19	en_US
utslib.for	0807 Library and Information Studies	en_US
utslib.for	0806 Information Systems	en_US
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Business
utslib.copyright.status	closed_access
pubs.issue	4	en_US
pubs.publication-status	Published	en_US
pubs.volume	19	en_US

Abstract:

While technology enables home-based telecommuting (HBT), it also has been blamed for its slow growth. Thus, technology both may facilitate and hinder HBT. In order to clarify the role that technology currently plays when employees HBT, this study investigated the relationship between different forms of organizational support (classified as technology-related, somewhat technology-related, andnontechnological) and employees 'reactions to HBT. Dependent variables included satisfaction, perceived productivity, and number of days/weeks spent HBT. Respondents were 50 full-time employees from 20 organizations. Two technology-related support variables and manager's trust (a nontechnological support) had a broad impact on employees 'reactions to HBT. So, technology plays a crucial role and, thus, could be a major factor in HBT's slow growth, but HBT is better understood within a multi-factor rather than a single-factor framework. Results also indicate that organizations should emphasize providing IT support and appropriate technology for telecommuters as well as HBT-related training for nontelecommuting coworkers and managers. Copyright © 2006, Idea Group Inc.

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http://hdl.handle.net/10453/4103