Measuring internal market orientation
- Publisher:
- Sage Publications Inc
- Publication Type:
- Journal Article
- Citation:
- Journal of Service Research, 2005, 7 (3), pp. 290 - 305
- Issue Date:
- 2005-01
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2005000768.pdf | 1.46 MB |
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Internal marketing has been discussed in the management and academic literature for more than three decades, yet it remains ill defined and poorly operationalized. This article responds to calls to develop a single, clear understanding of the construct,
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