What Difference does ("Good") HRM Make?

Queen Margaret University College
Publication Type:
Journal Article
Human Resources for Health, 2004, 2 (6), pp. 1 - 7
Issue Date:
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The importance of human resources management (HRM) to the success or failure of health system performance has, until recently, been generally overlooked. In recent years it has been increasingly recognised that getting HR policy and management "right" has to be at the core of any sustainable solution to health system performance. In comparison to the evidence base on health care reform-related issues of health system finance and appropriate purchaser/provider incentive structures, there is very limited information on the HRM dimension or its impact.
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