A New Approach to the Process of Identifying Lead Users in Open Source Software Communities

Breach, G; Jenkins, RJ

A New Approach to the Process of Identifying Lead Users in Open Source Software Communities

Breach, G Jenkins, RJ

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Publisher:: Promaco
Publication Type:: Conference Proceeding
Citation:: Proceedings of the 21st ANZAM 2007 Conference: Managing Our Intellectual and Social Capital, 2007, pp. 1 - 13
Issue Date:: 2007-01

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Field	Value	Language
dc.contributor.author	Breach, G	en_US
dc.contributor.author	Jenkins, RJ	en_US
dc.contributor.editor	Chapman, R	en_US
dc.date	2007-12-04	en_US
dc.date.issued	2007-01	en_US
dc.identifier.citation	Proceedings of the 21st ANZAM 2007 Conference: Managing Our Intellectual and Social Capital, 2007, pp. 1 - 13	en_US
dc.identifier.isbn	1863081402	en_US
dc.identifier.uri	http://hdl.handle.net/10453/7668
dc.description.abstract	This paper presents a methodology that is designed to improve upon established approaches to the identification of lead users amongst communities of end users. While it is clear that organisations can benefit by applying the lead user method an approach that recognises that certain end users of products are a valuable source and in some industries the only source of new product innovations, the process has been criticised for it's resource intensive nature. The individuals who author Open Source Software (OSS) complex and high-quality computer software that is typically distributed free of charge and without restrictions on use appear to share many common characteristics with Eric von Hippel's (2005) lead users. These skilled computer programmers develop their software collaboratively, and often form large communities that congregate in Internet 'chat rooms' to discuss and manage their software development projects. In response to a call for further research to improve the performance of the lead user method, this paper integrates concepts from the fields of innovation management, data visualisation and open source software to construct a process designed to improve the process of identifying lead users in OSS communities.	en_US
dc.publisher	Promaco	en_US
dc.relation.ispartof	Proceedings of the 21st ANZAM 2007 Conference: Managing Our Intellectual and Social Capital	en_US
dc.relation.ispartof	Australian and New Zealand Academy of Management Conference	en_US
dc.title	A New Approach to the Process of Identifying Lead Users in Open Source Software Communities	en_US
dc.type	Conference Proceeding
utslib.location	Western Australia	en_US
utslib.location.activity	Sydney, Australia	en_US
utslib.for	150307 Innovation and Technology Management	en_US
utslib.for	150302 Business Information Systems	en_US
dc.location.activity	Sydney, Australia	en_US
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Business
pubs.organisational-group	/University of Technology Sydney/Students
utslib.copyright.status	open_access
pubs.consider-herdc	true	en_US
pubs.place-of-publication	Western Australia	en_US
pubs.start-date	2007-12-04	en_US

Abstract:

This paper presents a methodology that is designed to improve upon established approaches to the identification of lead users amongst communities of end users. While it is clear that organisations can benefit by applying the lead user method an approach that recognises that certain end users of products are a valuable source and in some industries the only source of new product innovations, the process has been criticised for it's resource intensive nature. The individuals who author Open Source Software (OSS) complex and high-quality computer software that is typically distributed free of charge and without restrictions on use appear to share many common characteristics with Eric von Hippel's (2005) lead users. These skilled computer programmers develop their software collaboratively, and often form large communities that congregate in Internet 'chat rooms' to discuss and manage their software development projects. In response to a call for further research to improve the performance of the lead user method, this paper integrates concepts from the fields of innovation management, data visualisation and open source software to construct a process designed to improve the process of identifying lead users in OSS communities.

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http://hdl.handle.net/10453/7668