'Falling Behind': A Case Study in Uncritical Assessment

IGI Global
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Risk Assessment and Management in Pervasive Computing: Operational, Legal, Ethical, and Financial Perspectives, 2009, 1, pp. 102 - 134
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This chapter presents the major findings of case study research investigating uncritical assessment of an institution-wide learning management system in an Australian university. Suburban University illustrates the ways in which a range of social and institutional influences, operating internally and externally to an organisation, can affect managerial decision making. Many of the parties involved were unaware of the influence of some of these factors upon them at the time of assessment. When these parties also lacked a background in the areas they sought to manage (i.e. the educational enterprise of the university), critical assessment was made even more difficult. Therefore, universities that teach skills in critical assessment to their students can sometimes be uncritical in their own decision making, particularly when the Vice Chancellor fears âfalling behindâ other adopting universities and key organisational decision makers lack relevant theoretical frameworks to inform decision making in the areas they manage.
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