Surprises in management and organization: Concept, sources and a typology

E Cunha, MP; Clegg, SR; Kamoche, K

Surprises in management and organization: Concept, sources and a typology

E Cunha, MP Clegg, SR

Kamoche, K

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Publication Type:: Journal Article
Citation:: British Journal of Management, 2006, 17 (4), pp. 317 - 329
Issue Date:: 2006-12-01

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Field	Value	Language
dc.contributor.author	E Cunha, MP	en_US
dc.contributor.author	Clegg, SR https://orcid.org/0000-0001-6083-4283	en_US
dc.contributor.author	Kamoche, K	en_US
dc.date.issued	2006-12-01	en_US
dc.identifier.citation	British Journal of Management, 2006, 17 (4), pp. 317 - 329	en_US
dc.identifier.issn	1045-3172	en_US
dc.identifier.uri	http://hdl.handle.net/10453/10157
dc.description.abstract	We discuss why surprises, defined as events that happen unexpectedly or expected events that take unexpected shapes, are important to organizations and should be considered in the organization and management literature as an umbrella concept, encompassing a variety of related phenomena. The concept of organizational surprises is unpacked and a typology is built around the (un)expectedness of the issue and the (un)expectedness of the process. This typology uncovers the several types of surprising events that organizations may face, and contributes to the literature by identifying how different types of surprises require distinct managerial approaches. © 2005 British Academy of Management.	en_US
dc.relation.ispartof	British Journal of Management	en_US
dc.relation.isbasedon	10.1111/j.1467-8551.2005.00470.x	en_US
dc.subject.classification	Business & Management	en_US
dc.title	Surprises in management and organization: Concept, sources and a typology	en_US
dc.type	Journal Article
utslib.citation.volume	4	en_US
utslib.citation.volume	17	en_US
utslib.for	150311 Organisational Behaviour	en_US
utslib.for	1503 Business and Management	en_US
utslib.for	1505 Marketing	en_US
dc.location.activity	Auckland, New Zealand
dc.location.activity	SEATTLE, WA
pubs.embargo.period	Not known	en_US
pubs.organisational-group	/University of Technology Sydney
pubs.organisational-group	/University of Technology Sydney/Faculty of Business
pubs.organisational-group	/University of Technology Sydney/Faculty of Business/Management Discipline
utslib.copyright.status	closed_access
pubs.issue	4	en_US
pubs.publication-status	Published	en_US
pubs.volume	17	en_US

Abstract:

We discuss why surprises, defined as events that happen unexpectedly or expected events that take unexpected shapes, are important to organizations and should be considered in the organization and management literature as an umbrella concept, encompassing a variety of related phenomena. The concept of organizational surprises is unpacked and a typology is built around the (un)expectedness of the issue and the (un)expectedness of the process. This typology uncovers the several types of surprising events that organizations may face, and contributes to the literature by identifying how different types of surprises require distinct managerial approaches. © 2005 British Academy of Management.

Please use this identifier to cite or link to this item:

http://hdl.handle.net/10453/10157