Knowledge Collaboration between Organizations and Online Communities: The Role of Open Innovation Intermediaries

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Journal Article
Journal of Knowledge Management, 2017, 21 (6), pp. 1294 - 1318 (24)
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This research paper aims to examine how open innovation (OI) intermediaries facilitate knowledge collaboration between organizations and online user communities. Drawing on a Community of Practice (CoP) perspective on knowledge, the study lays out a framework of the knowledge boundary management mechanisms (and associated practices) that intermediaries deploy in enabling client organizations to engage in online community-based OI.
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