Tensions between (Post)Bureaucratic and Neo-normative Demands: Investigating Employees’ Subjective Positions at EurAirport

Bardon, T; Josserand, E; Sferrazzo, R; Clegg, S

Tensions between (Post)Bureaucratic and Neo-normative Demands: Investigating Employees’ Subjective Positions at EurAirport

Bardon, T Josserand, E

Sferrazzo, R Clegg, S

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Publisher:: Wiley
Publication Type:: Journal Article
Citation:: British Journal of Management, 2023, 34, (1), pp. 57-71
Issue Date:: 2023-01-01

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Field	Value	Language
dc.contributor.author	Bardon, T
dc.contributor.author	Josserand, E https://orcid.org/0000-0002-6724-2405
dc.contributor.author	Sferrazzo, R
dc.contributor.author	Clegg, S https://orcid.org/0000-0001-6083-4283
dc.date.accessioned	2024-03-09T22:18:51Z
dc.date.available	2024-03-09T22:18:51Z
dc.date.issued	2023-01-01
dc.identifier.citation	British Journal of Management, 2023, 34, (1), pp. 57-71
dc.identifier.issn	1045-3172
dc.identifier.issn	1467-8551
dc.identifier.uri	http://hdl.handle.net/10453/176412
dc.description.abstract	The introduction of a neo-normative discourse in a (post)bureaucratic organization can result in tensions between the neo-normative injunction to be authentic and exhortations to fit with the ideal (post)bureaucratic organizational subject. Focusing on how shopfloor workers subjectively experience the tensions between neo-normative and (post)bureaucratic demands, this empirical investigation yielded three major contributions. First, it pinpointed and addressed significant gaps in existing studies of normative and neo-normative discourse. Second, the study better distinguished normative and neo-normative control on the basis of two tensions: (1) authenticity versus conformity; and (2) conflation versus differentiation between life and work. Third, the study identified four distinct subject positions that demonstrated how organizational participants creatively appropriate and strive to resolve these two tensions in a work setting that mixes normative and neo-normative control.
dc.language	English
dc.publisher	Wiley
dc.relation.ispartof	British Journal of Management
dc.relation.isbasedon	10.1111/1467-8551.12574
dc.rights	info:eu-repo/semantics/closedAccess
dc.subject	1503 Business and Management, 1505 Marketing
dc.subject.classification	Business & Management
dc.subject.classification	3505 Human resources and industrial relations
dc.subject.classification	3506 Marketing
dc.subject.classification	3507 Strategy, management and organisational behaviour
dc.title	Tensions between (Post)Bureaucratic and Neo-normative Demands: Investigating Employees’ Subjective Positions at EurAirport
dc.type	Journal Article
utslib.citation.volume	34
utslib.for	1503 Business and Management
utslib.for	1505 Marketing
pubs.organisational-group	University of Technology Sydney
pubs.organisational-group	University of Technology Sydney/Faculty of Business
pubs.organisational-group	University of Technology Sydney/Faculty of Business/Management Discipline
utslib.copyright.status	closed_access	*
pubs.consider-herdc	false
dc.date.updated	2024-03-09T22:18:50Z
pubs.issue	1
pubs.publication-status	Published
pubs.volume	34
utslib.citation.issue	1

Abstract:

The introduction of a neo-normative discourse in a (post)bureaucratic organization can result in tensions between the neo-normative injunction to be authentic and exhortations to fit with the ideal (post)bureaucratic organizational subject. Focusing on how shopfloor workers subjectively experience the tensions between neo-normative and (post)bureaucratic demands, this empirical investigation yielded three major contributions. First, it pinpointed and addressed significant gaps in existing studies of normative and neo-normative discourse. Second, the study better distinguished normative and neo-normative control on the basis of two tensions: (1) authenticity versus conformity; and (2) conflation versus differentiation between life and work. Third, the study identified four distinct subject positions that demonstrated how organizational participants creatively appropriate and strive to resolve these two tensions in a work setting that mixes normative and neo-normative control.

Please use this identifier to cite or link to this item:

http://hdl.handle.net/10453/176412